Reports

A number of our research reports have been published by clients. If you would like to download a copy of a report you can do so by clicking on the appropriate issue below.

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Client Issue
Consumer Council for Water Water Poverty Revisited
Department of Health Qualitative assessment of visitor and migrant use of the NHS in England
Consumer Council for Water Evaluation of universal water metering
Consumer Council for Water Drivers of satisfaction: factors underpinning perceptions of value for money
Department of Health Regulation of cosmetic interventions
Ofwat Empowering water customers
Ofgem Impact of different tariff comparability models on consumers’ ability to compare tariffs
Ofwat Exploration of attitudes to water services in a changing climate
Ofwat Domestic water customers’ expectations of service
Consumer Council for Water Social Tariffs and Cross Subsidies in the Water Industry