|Consumer Council for Water||Social Tariffs and Cross Subsidies in the Water Industry|
The Consumer Council for Water (CCWater) represents the interests of water consumers. One of the key issues for consumers is to have fair, affordable charges. Water company tariffs include a number of inherent cross subsidies, that is, where a proportion of the bill goes to meet the cost of providing other services, or are averaged across the customer base. Bill payers in England also subsidise a social tariff – WaterSure - which was introduced by legislation in 2000. Companies operating in Wales provide similar help although this is not required by legislation.
Having considered and discussed the arguments both in relation to whether or not the additional cross subsidies and social tariffs should be introduced and the options for meeting the cost, there was support for all three issues to be tackled and the main reason underpinning this was a sense of fairness. Most participants were prepared to make a small contribution themselves via their water bills. However they also want to see contributions being made by other parties, in particular, the water companies and the Government.
By improving their understanding of peoples' views on these issues the findings will enable CCWater to better represent water customer interests.
|Cross Subsidies and Social Tariffs (3653.158Kb)|