What clients say

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The work Creative Research carried out on behalf of DH looking at public attitudes to cosmetic interventions was a central plank in the Committee’s consideration of the evidence. The work provided clear, objective evidence of the acceptance of cosmetic interventions among some groups of the population, and put forward the notion that cosmetic surgery had been ‘normalised’ by the media. It provided insights on the most influential sources of information, and in particular, the important role played by the dynamic world of social media. In an area where evidence is weak, and opinion and assumptions are strong, the Creative work gave clear evidence which informed the views and recommendations of the Committee. Without this work, the evidence base upon which the Committee based its recommendations would have been weaker and may have limited their scope and strength .

Dr Dorian Kennedy, Review of the Regulation of Cosmetic Interventions, Department of Health


We thought this was an excellent piece of research. It raised some new questions for us to consider and has given us something very valuable to use in discussion with stakeholders. The project was well executed from the planning of the methodology to carrying out the fieldwork. All on time and to the agreed budget. Creative Research were flexible and worked hard to accommodate some unexpected changes in the fieldwork to meet our requirements.

Diana Horth, Research Manager, Consumer Council for Water


To provide the necessary guidance and sure footedness in RSPB decision making, it was not only important that this work was carried out thoroughly and impartially but that it was seen and accepted by senior management to have been conducted in this way. Instinctively sensitive to this, Creative Research opened the door to the research process and invited the RSPB in to critique topic guides, scrutinise recruitment and observe fieldwork. The resulting debrief provided a clear narrative that has helped to re-shape the charity so that it is better suited today to face the conservation challenges it wishes to address.

Andrew Manly, Researcher - Supporter Insight, RSPB


The BPMA have worked with Creative Research a number of times as part of our project to build a new museum, archive and visitor attraction in Central London. Steve and his team have consistently delivered work to a very high standard. Their methodologies are always thorough and well-considered, their organisation and delivery of focus groups has been consistently good, and the subsequent de-briefs and / or reports are detailed and accessible. Overall, the BPMA have been very pleased with the work undertaken by Creative Research and look forward to working with them again in the future.

Andy Richmond, Access and Learning Manager, British Postal Museum and Archive